Thinking it through: AGIMO and cloud vs Health and the PCEHR

Let’s compare Health’s approach to the PCEHR to that of AGIMO and cloud computing. If you believe the vendor world (and I don’t) cloud computing can save IT departments huge amounts of money and can make them more responsive with respect to system demand for resources. AGIMO (who is primarily interested in internal government IT systems, not Australia’s IT industry) Continue reading Thinking it through: AGIMO and cloud vs Health and the PCEHR

Assessing the PCEHR implementation will not tell the Liberals what they should be doing instead

The PCEHR has received a little bit of attention in the run-up to the Australian Federal Election – not much and nothing useful. This is a slightly expanded version of what I posted to Dr David More’s Australian Health IT blog  (There’s a 4k character limit) David, IMHO there are two questions to be asked in such a review. 1) Continue reading Assessing the PCEHR implementation will not tell the Liberals what they should be doing instead

There’s more to problem solving than coming up with an innovative solution

Identifying or developing a solution to a problem is less than half the work required to actually solve the problem. Some solutions are good, some bad, some are cheap, some expensive, some are simple, some complex. What is needed is somebody with leadership who can come up with solutions, but more importantly identify the best solution and put in place Continue reading There’s more to problem solving than coming up with an innovative solution

Robert X Cringely “gets” requirements

Robert X Cringely is a long time observer of the IT industry,e specially the spectacular failures. He commented on IBM’s role in the Queensland Health IT failure Fulfilling customer requirements is a weapon at IBM “The Australian IT project debacle is a classic example of IBM’s unique way of managing projects. The core of project management is “documented deniability.” They Continue reading Robert X Cringely “gets” requirements

An Information System is never the whole solution to a business problem

So, your customer says :I want an information system” go build me one. You go off and follow all the usual processes and procedures, develop the system, but it’s a failure. Nobody uses it properly. Why? Because there’s far more to an information system than just the system. An information system is a tool. A very powerful tool. And like Continue reading An Information System is never the whole solution to a business problem