How to take a problem oriented approach

I’ve sometimes (often?) been in the situation where I’ve been put on a project where the only input is a business case that says something like “we are going to run a project to develop and implement a system that does these things ….”. In other words – a solution. Unfortunately, there is no description or analysis of the business Continue reading How to take a problem oriented approach

Mandatory Reporting – How it changes behaviour

Mandatory reporting is a solution to various problems but has an unfortunate side effect. It changes behaviour. This solution makes the problem into a wicked problem. Other solutions may not have this effect. One example being mandatory reporting by doctors of child abuse.  The aim is to help children by alerting the authorities of situations where children are not being Continue reading Mandatory Reporting – How it changes behaviour

Another solution creating unknown problems: Web-connected cars

Technology can be very powerful. Powerful things need controlling. Vendors and others who promote the benefits of technology very rarely talk about the costs and downsides. In my experience, that’s because they haven’t got a clue of the consequences. This article appeared in the Washington Post http://www.washingtonpost.com/business/technology/web-connected-cars-bring-privacy-concerns/2013/03/05/d935d990-80ea-11e2-a350-49866afab584_print.html Cars will soon be so linked into wireless networks they will be like Continue reading Another solution creating unknown problems: Web-connected cars

Another dumb government IT RFT

The Australian Government’s Department of Health and Ageing has issued an RFT: Request for Tender (RFT) for the provision of Solution Delivery Services to deliver an Aged Care Gateway system. The tender itself can be accessed here, but you need to register: https://www.tenders.gov.au/?event=public.atm.show&ATMUUID=DC791DB6-C72E-F0E5-A27B5DD541C4AE07 There is an overview of the tender here: http://aushealthit.blogspot.com.au/2013/03/doha-has-released-major-ict-tender.html This was my comment on that blog: David, Continue reading Another dumb government IT RFT