Solutions creating problems: another example

Here’s a good example of a solution creating problems. NSW Police settles software licensing battles Quote The NSW Attorney General will this week sign an out of court settlement with software vendor Micro Focus, putting an end to a protracted and expensive dispute between the State‚Äôs law enforcement services and the software vendor over licenses. Micro Focus had accused the Continue reading Solutions creating problems: another example

As-is and to-be is not problem solving

Many architecture frameworks, and architects, base a lot of their work on as-is architecture (i.e. the current situation/environment) and to-be architecture (the future state/environment). The as-is is relatively straight forward – you document whatever is there. However, just because it is straight forward doesn’t make it easy. There are many ways of documenting an environment – lists of servers, catalogues Continue reading As-is and to-be is not problem solving

Difference between feedback and iteration

Feedback in a control situation, is continuous and simultaneous.: the output is constantly being compared with the output and corrective actions are adjusted appropriately. The corrective action is a measure of the error between desired outcome and the current outcome. iteration involves completing a full cycle of a process followed by measurement and a loop back to the start. In Continue reading Difference between feedback and iteration

The difference between to architect and an architecture

To architect (verb) is the process of understanding a problem and defining a solution. This requires the use of various tools and techniques, but, other than trivial architecting, it is fundamentally a creating process. A good architect recognises that past solutions may be an answer to their current problem, but they also know that it takes only a very small Continue reading The difference between to architect and an architecture

The gap between goal and solution

Often you see statements like:: eHealth will enable better health outcomes. We are implementing a new CRM to allow us to better serve our customers. Cloud computing will offer more flexible and cheaper IT. What do all these statements have in common? My answer is that they propose that a particular solution will achieve a goal. What they don’t tell Continue reading The gap between goal and solution

Definitions of Problem and Solution

A problem is one or more questions which, when answered, will achieve a goal. A solution is one or more answers to one or more questions that define a problem. Example: An enterprise has a goal of selling its products on-line, something it has never done before. Problems (Questions) that arise could include: Do I want a website that is Continue reading Definitions of Problem and Solution

Why IT doesn’t matter and Information Systems do

IT is not central to an enterprise’s operations. Business processes are. Automated business processes are. IT just runs the automated business processes. IT is an enabler but just a cost. Compare IT with offices. How much management attention goes on offices? Evaluation happens on the people who inhabit the offices. Offices are necessary to support people. Enterprises need to justify Continue reading Why IT doesn’t matter and Information Systems do

Get the approach right 2

The Millennium Bridge A high profile example of where this resulted in issues with the solution was the Millennium Bridge in London. The engineers modelled the bridge using all the traditional mathematical and computer based techniques they had in the past. Unfortunately, the walking behaviour of the pedestrians who used the bridge was not fully understood and the bridge, when Continue reading Get the approach right 2

How solutions change problems 2

In a democracy, the government, in its various forms, has relationships with its citizens. When a person is born, the birth is recorded and a birth certificate is created based upon that record. The birth certificate can then be used to create other forms of identification which may be used during interactions with various government agencies. These practices vary from Continue reading How solutions change problems 2